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Log In Issues

Why I Can't Log In ?


For this issue, please kindly follow the below instructions :


Please check your login details and make sure your username is the email address which you used during the registration. system maintenance might cause a problem - Please wait 30 minutes and try again.


Make sure that cookies from are accepted in your browser (Internet Explorer or others).


If the above methods do not work, please contact our customer service, they will help you to handle the issue.


TIP: If you're not certain whether the problem is with us or you, please try to log in with another computer, or try different browsers.


When you registered, you might make a mistake which got you fail in accessing your account, and you can not make any orders. You had better register for a new account to make order.


If I Forgot My Password, What Can I DO ?


You may reset the password by clicking the "Forget password?" button on the “Sign In” page. Then go to your email inbox, and reset your password.

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